Shipping and Returns Policy for Vedahealthlife


Effective Date: 25/10/2024

At Vedahealthlife, we are committed to providing a seamless shopping experience. Please review our shipping and returns policy carefully.

 

Shipping Policy

 

1. Shipping Methods and Costs

We offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout based on your location and the selected shipping method.

2. Processing Time

Orders are typically processed within 1-3 business days. Once your order is shipped, you will receive a confirmation email with tracking details.

3. Delivery Times

Delivery times vary based on the chosen shipping method and your location. Generally, standard shipping takes 5-10 business days. Please note that external factors may cause delays.

4. International Shipping

We currently offer international shipping to select countries. Additional customs fees or taxes may apply upon delivery, which are the responsibility of the customer.

Returns Policy

 

1. Return Eligibility

Due to the nature of our products, we only accept returns for unopened and unused items. To be eligible for a return, please ensure that:

  • The product is in its original packaging.
  • The return request is made within 30 days of receipt.

2. Return Process

To initiate a return, please contact our customer service at info@vedahealthlife.com to obtain a return authorization. Include your order number and reason for the return.

3. Shipping Costs for Returns

Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect item sent). We recommend using a trackable shipping service or purchasing shipping insurance for items valued over ₹50.

4. Refunds

Once we receive and inspect your returned item, we will process your refund. Please allow 5-7 business days for the refund to reflect in your original payment method.

5. Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order.

 

Contact Us

If you have any questions regarding our shipping or returns policy, feel free to contact us at:

Vedahealthlife
Email: info@vedahealthlife.com

Thank you for choosing Vedahealthlife! We appreciate your support and are here to assist you with any concerns.